Privacy and Terms of Use Policy-4D

1. Introduction

4D is a national company headquartered in Riyadh, Kingdom of Saudi Arabia. Established in 2010, it provides remote services and is considered a pioneer in digital transformation. The company offers services in IT, digital channels, and the setup of specialized contact centers according to international standards. 4D has equipped contact centers for numerous clients across various sectors, delivering innovative solutions that meet market needs.

4D is committed to protecting the privacy of users of its digital platforms and services. It adheres to principles of privacy and transparency in collecting and processing personal data. This policy aims to empower data subjects to understand their rights regarding their data and how it is used within the 4D ecosystem, ensuring confidentiality and data integrity.

2. Contact Information

Address: Riyadh – Kingdom of Saudi Arabia – Al Taawun District
Email: [email protected]
Phone: 920033016
P.O. Box: Riyadh 11564 – P.O. Box 12476

3. Privacy Policy Updates

This policy was last updated on August 4, 2025.

4D reserves the right to amend or update this policy as needed. Any changes will be effective upon publication on the company’s official website.

4. Personal Data Collected

Directly collected data: Full name, national ID or residency number, contact information, email address.

Indirectly collected data: IP address, browser type, cookies.

5. Use of Personal Data

Personal data is used to deliver 4D services, complete registration processes, communicate with users, and enhance user experience.

6. Legal Basis for Data Collection and Processing

4D relies on legal bases outlined in national regulations, including:
- Explicit consent from the data subject
- Fulfillment of legal obligations
- Legitimate interests

7. Data Processing

Data is processed solely for the purposes for which it was collected. It will not be used for other purposes without legal justification or prior consent.

8. Data Storage

Data is stored within the Kingdom of Saudi Arabia in a secure environment and in accordance with approved cybersecurity standards and controls.

9. Data Destruction

Digital data: Secure deletion or overwriting technologies

Paper data: Shredding machines

10. Data Disclosure

Some data may be shared with official or contractual parties when necessary and in accordance with applicable regulations.

11. Data Subject Rights

- Right to be informed about data collection and processing methods

- Right to access a copy of personal data

- Right to receive data in a clear format

- Right to correct inaccurate data

- Right to request data deletion after the purpose is fulfilled

- Right to withdraw consent for processing

12. Exercising Rights

To exercise any of the above rights, requests can be sent to: [email protected]

13. Security Measures

4D applies a range of security measures, including:

- Continuous updates to security procedures

- Use of encryption for data storage

- Continuous system monitoring

14. Complaints and Inquiries

For any complaints or inquiries, please contact:
Phone: 920033016
Contact Form

Contact Us

15. General Provisions

-This policy is governed by the laws of the Kingdom of Saudi Arabia.

-In case of any interpretation conflict, the Arabic version shall prevail.